CRM
What is CRM
At BrainCave Software, we recognize the growing importance of Corporate Social Responsibility (CSR) in today’s business world. CSR 360 is an end-to-end CSR management platform designed to help organizations plan, execute, track, and report CSR initiatives seamlessly. Whether you’re an enterprise, NGO, or government body, CSR 360 ensures compliance, transparency, and impact measurement to maximize the effectiveness of your social initiatives.
Benefits of CRM Module
Improved Customer Retention & Satisfaction
CRM allows personalized and proactive engagement, which builds stronger customer relationships and loyalty.
Sales Productivity Enhancement
With automation and real-time access to customer data, sales teams close deals faster and more effectively.
Data-driven Decision Making
Track campaign effectiveness, customer behavior, and conversion trends to make smarter marketing and sales decisions.
Features of CRM
- Customer 360° View
- Sales Pipeline Visualization
- Email Integration
- Follow-up Scheduling
- Campaign Management
- Customer Segmentation
- Customer Feedback Tracking
- Customer Complaint & Ticketing
- Loyalty Program Integration
- Referral Tracking System
- Multi-Channel Lead Capture
- Analytics & Reporting
- Customer Portal Access
Why Choose Us ?
Time & Cost Efficiency
Reduces manual HR workload by automating repetitive tasks like attendance, payroll, and leave calculations.
Compliance & Accuracy
Ensures statutory compliance with automated tax deductions, PF, ESI, and error-free payroll.
Employee Satisfaction
Empowers employees with transparency, selfservice tools, and clear performance tracking